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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jack Jones

Jack Jones

July 21, 2026

5  out of  5
rating by Jack Jones
"Lana is incredible. She is my go to for car insurance. Helped me for the past 2 years and gave me the best rates she could! Treats you like a human rather than a customer."
We responded:
"Thanks Jack - it’s that personal touch she prides herself on. I’ll pass on your kind words!"
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Oscar Wilde

July 21, 2026

5  out of  5
rating by Oscar Wilde
"Vivian Bell is always very responsive to our changed coverage, hours away from full satisfactory policy changes and questions. She’s the main reason we stay with State Farm."
We responded:
"Thank you Oscar. I’ll let Vivian know how happy you are with her service!"
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Leonie Walker

July 19, 2026

5  out of  5
rating by Leonie Walker
"We have been happy clients of John McAfee's office for several years. In particular, Vivian Bell, has been great to work with. She is responsive, professional and up to date with valuable information and assurance that we have adequate coverage for our home, which is in a WUI and high fire area, as well as a FireWise Community. I spoke with Vivian, after our niece lost her home in the Pacific Palisades Fire, to check up on our policy. She reviewed our policy and recommended a modest increase in our coverage and confirmed that we are properly covered and would be reimbursed according to the terms of our policy in the event of damage or destruction of our home by fire. Our house is listed in a trust, which is in both our names. Vivian assured me that our policy covers our house even though our house is held in a trust, in both of our names. We also took time for a more thorough review of our home insurance recently. We updated lots of information to make sure our policy coverage includes the quality of the construction, all renovations, improvements and contents we currently have."
We responded:
"Thank you Leonie - I’m so happy to hear we were able to address your concerns and make sure everything is up to date with your home insurance. Please let me know if we can assist in any other way and I’ll pass on your review to Vivian. John"
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Blaine Fusi

July 15, 2026

5  out of  5
rating by Blaine Fusi
"Everyone in the office was exceptional! James and Lana were lovely, I highly recommend if you’re thinking about insurance you head over to John McAfee’s office."
We responded:
"Thank you Blaine - I’m so glad James and Lana have been able to help you! We are glad to have you on board with us. "
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Brittanee Lewis

June 30, 2026

5  out of  5
rating by Brittanee Lewis
"Angelica Moreno was the best and found me a really good rate for my new car!!!! Thank you so much!"
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Eliza

June 17, 2026

5  out of  5
rating by Eliza
"Vivian provides great service and is always professional and helpful. I highly recommend Vivian and the team at John McAfee State Farm for anyone looking for a great insurance experience."
We responded:
"Thank you Eliza. The entire team loves working with you and we appreciate your kind words. "
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Angie Hopper

June 16, 2026

5  out of  5
rating by Angie Hopper
"John was great at explaining all the aspects of our insurance coverage and he answered all of our questions thoroughly. He and his team are friendly and easy to reach. I highly recommend his services."
We responded:
"Thank you Angie! I’m glad we are here to help with all of your insurance needs. "
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Daniela Z.

June 12, 2026

5  out of  5
rating by Daniela Z.
"Vivian was a pleasure to work with. She was professional, responsive, and kept me informed throughout the process. I appreciated her proactive communication and willingness to answer my questions. Thank you, Vivian, for making everything go smoothly!"
We responded:
"Thank you Daniela! I’ll be sure to share your kind words with Vivian. "
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Chrisd

June 11, 2026

5  out of  5
rating by Chrisd
"Recently changed my agent from Las Vegas to the John McFee Office. Vivian has been a huge help to not only myself but to my family on regarding my insurance policy I have been a State Farm client for 20+ years as well as my family. Vivian has taken the time and the patience to assist with all of our insurance needs. Auto home as well as looking into updating our life insurance policy. What a great move that I have made for current and future thank you Vivian and the McFee Team"
We responded:
"Thank you for the great review. Welcome to our office!"
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Barb Taddeo

June 5, 2026

5  out of  5
rating by Barb Taddeo
"I have been with John and Vivian for numerous years. Vivian is the one in the office I deal with all of the time. She is a knowledge/ caring person who knows the insurance business. Five stars to her."
We responded:
"Thanks Barb! We love having customers we really get to know. I’m so glad you and Viv have such a great working relationship. Thank you for your business. "
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Rick Duty

June 2, 2026

5  out of  5
rating by Rick Duty
"I have been with John for many years. Vivian is always on top of things and does a fabulous job!"
We responded:
"Thank you for the years of loyalty as a valued customer. I’m so glad we’ve been able to help with your insurance needs over the years. I’ll pass on your kind words to Vivian as well. "
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Shelli Keck

April 16, 2026

5  out of  5
rating by Shelli Keck
"John McAfee and his team are knowledgeable, thoughtful, available, professional, and most pleasant to deal with. A terrific insurance agency."
We responded:
"Thank you Shelli! Working with amazing customers like you makes our day! Thank you for the confidence you’ve placed in me and my team. "
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Hector Macedo

April 16, 2026

5  out of  5
rating by Hector Macedo
"John’s the greatest !!!! He dose our house oand our cars !!"
We responded:
"Thank you Hector! Helping your family with home, auto, life and liability insurance is pleasure!"
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BeatriceG

April 14, 2026

5  out of  5
rating by BeatriceG
"Vivian, the Accounts Manager, is always friendly, helpful and efficient."
We responded:
"Thank you Beatrice! We appreciate long term clients like you!"
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Thuyvu Ho

April 13, 2026

5  out of  5
rating by Thuyvu Ho
"Viv was wonderful! Straight and to the point, helpful, quick and responsive, and really showed she cared. I highly recommend John McAfee for not only insurance, but also for financial services, such as my retirement needs too - he could look over portfolios and make sure your goals are met."
We responded:
"Thank you Thuyvo! Viv is always happy to help. Happy to assist with both insurance and financial services conversations as you know! I appreciate your confidence. "
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Adam Alston

April 4, 2026

5  out of  5
rating by Adam Alston
"Vivian is an outstanding person to work with and appreciate everything she does over at Statefarm w/ John McAfee!"
We responded:
"I’m so glad to hear Vivian is getting the job done for you. Thank you for your trust in our office!"
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Jenifer Gardella

April 1, 2026

5  out of  5
rating by Jenifer Gardella
"Vivian at John's office is the best! Could not ask for faster or more helpful service."
We responded:
"Thank you Jenifer! I’m so glad Vivian has been able to assist with the planning conversation. "
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George Soler

March 18, 2026

5  out of  5
rating by George Soler
"Was able to provide me a discount despite removing one car from the multi car insurance program"
We responded:
"Thanks George! I’m glad to know my team found a way to save you premium dollars with our discount double check. Thank you for letting us help with your Auto Insurance!"
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Pete Hayden

March 13, 2026

5  out of  5
rating by Pete Hayden
"Always helpful and always responsive John and his office has been extremely courteous and effective with my insurance needs."
We responded:
"Thank you Pete! We enjoy working with amazing clients and fostering long time relationships. Thank you for letting us satisfy your instance needs. "
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Geordy Henderson

March 5, 2026

5  out of  5
rating by Geordy Henderson
"Vivian and John have been very attentive to my family's insurance needs as well as responsive to specific issues and situations that have arisen!"
We responded:
"Thank you Geordy! I’m so glad we’ve been able to help your family with all of your insurance needs!"
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Michael McPherson

March 5, 2026

5  out of  5
rating by Michael McPherson
"Vivien Bell has been consistently informative and responsive during my many years of working with her!"
We responded:
"Thanks Mike - I appreciate the positive comments. I’m so glad my team is there when you need us. Please let us know if you need assistance with anything with your car or home insurance. "
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Caleb Scherer

February 27, 2026

5  out of  5
rating by Caleb Scherer
"Both John and Vivian have been great to work with. Vivian is very responsive, cheerful and sees things through."
We responded:
"Thanks Caleb! So glad we’ve been able to help you and your family over the years. I’ll be sure to let Viv know how much you appreciate her help with your Auto and Home insurance. "
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Frank Chaddock

February 21, 2026

5  out of  5
rating by Frank Chaddock
"Both John and Vivian have been patient with our needs as we are snowbirds living in two different states. Vivian has worked extra hard keeping us current with the proper coverage's. Good Job!"
We responded:
"Thank you Frank! Happy to hear Vivian’s efforts on keeping things straight are mailing a difference. "
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Kathryn Gelman

February 14, 2026

5  out of  5
rating by Kathryn Gelman
"I have been with State Farm for over a decade. John McAfee and Vivian are wonderful to work with and always make themselves available to assist me. Highly recommend this team!"
We responded:
"Thank you Kathryn for your trust in the office. We appreciate long term customers like you so much! "
Profile photo of Ray Ysaguirre

Ray Ysaguirre

February 14, 2026

5  out of  5
rating by Ray Ysaguirre
"About 2 weeks ago I found out that my prior insurance for my car raised my rates approx $100 though I haven't had an accident are tickets in decades. I immediately got online filled out some questions and State farm called me with a minutes. I spoke to John McAfee and he was cordial and professional and explain to me the options I had and explained everything in layman's terms I didn't feel overwhelmed and I felt he wasn't pretentious long story short he saved me $100 a month and called me for a follow-up couple weeks later to go over any questions and to make sure everything he explained was clear and understood. For me first impressions are everything. His customer service was excellent that's what sold me. I'm not big on reviews but that's the least I can do with the service that I got."
We responded:
"Ray I am so happy to hear that we hit it out of the park! I know James worked hard to tailor your auto insurance coverage to fit your budget and I’m glad that the follow up hit the mark. If you ever have any questions about anything, we are just a phone call away! Welcome to our “customer-family!”"