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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Sharon Wasserman

October 7, 2026

5 out of 5 rating by Sharon Wasserman
"Absolutely love John McAfee and Lana Johnson. They are incredibly helpful and quickly respond to any questions I have. I am completely comfortable with their guidance and recommendations."
We responded:
"Thank you Sharon. We are so happy to hear we are giving you the support you need. Insurance can be a confusing topic and the years of experience we have make it a lot easier to explain. "
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Michael Limosana

October 3, 2026

5 out of 5 rating by Michael Limosana
"I've been working with Vivian at John McAfee's state farm office for over 10 years now and couldn't be happier with the service. Their attention to detail and oversight are exactly what my business and personal insurance requirements demand. In a sea of insurance options that are ground beef, Vivian and Co. are a Wagyu Filet!"
We responded:
"Thank you Mike! I’ll be sure to pass this on to Vivian."
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Devin Moss

September 25, 2026

5 out of 5 rating by Devin Moss
"I have had such great service and support with Lana & John over the years. Lana recently helped me decide the right next steps with my life-insurance policy in a kind, supportive manner. Really appreciate this team, their responsiveness and respect. Highly recommend if you are in the market for an insurance agent who is personable and has your best interest at heart!"
We responded:
"Thank you Devin! I’m so happy to hear that Lana was able to get you what you need for your Life Insurance. Please let us know if you need anything else. "
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Alyssa V

September 17, 2026

5 out of 5 rating by Alyssa V
"Just moved to California from out of state and got my new insurance policies with John McAfee’s State Farm. I worked with Lana who was so helpful. She explained in detail my policies to me made the process quite easy over the phone. Definitely recommend!"
We responded:
"Hi Alyssa - I’m super happy to hear Lana was such a help! Moving from out of state is a lot and knowing your coverage is set up correctly hopefully gives some relief to all that you have to deal with. Welcome to CA and we look forward to working with you!! John"
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Robert Schonfisch

September 16, 2026

5 out of 5 rating by Robert Schonfisch
"Great people to work with. I learned a lot that helped me make good decisions."
We responded:
"Bob - thank you for that! I’m so glad we not only provide insurance protection but also education. When our clients know how their coverage works everyone wins! Thanks again! John"
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Jack Jones

July 21, 2026

5 out of 5 rating by Jack Jones
"Lana is incredible. She is my go to for car insurance. Helped me for the past 2 years and gave me the best rates she could! Treats you like a human rather than a customer."
We responded:
"Thanks Jack - it’s that personal touch she prides herself on. I’ll pass on your kind words!"
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Oscar Wilde

July 21, 2026

5 out of 5 rating by Oscar Wilde
"Vivian Bell is always very responsive to our changed coverage, hours away from full satisfactory policy changes and questions. She’s the main reason we stay with State Farm."
We responded:
"Thank you Oscar. I’ll let Vivian know how happy you are with her service!"
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Leonie Walker

July 19, 2026

5 out of 5 rating by Leonie Walker
"We have been happy clients of John McAfee's office for several years. In particular, Vivian Bell, has been great to work with. She is responsive, professional and up to date with valuable information and assurance that we have adequate coverage for our home, which is in a WUI and high fire area, as well as a FireWise Community. I spoke with Vivian, after our niece lost her home in the Pacific Palisades Fire, to check up on our policy. She reviewed our policy and recommended a modest increase in our coverage and confirmed that we are properly covered and would be reimbursed according to the terms of our policy in the event of damage or destruction of our home by fire. Our house is listed in a trust, which is in both our names. Vivian assured me that our policy covers our house even though our house is held in a trust, in both of our names. We also took time for a more thorough review of our home insurance recently. We updated lots of information to make sure our policy coverage includes the quality of the construction, all renovations, improvements and contents we currently have."
We responded:
"Thank you Leonie - I’m so happy to hear we were able to address your concerns and make sure everything is up to date with your home insurance. Please let me know if we can assist in any other way and I’ll pass on your review to Vivian. John"
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Blaine Fusi

July 15, 2026

5 out of 5 rating by Blaine Fusi
"Everyone in the office was exceptional! James and Lana were lovely, I highly recommend if you’re thinking about insurance you head over to John McAfee’s office."
We responded:
"Thank you Blaine - I’m so glad James and Lana have been able to help you! We are glad to have you on board with us. "
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Brittanee Lewis

June 30, 2026

5 out of 5 rating by Brittanee Lewis
"Angelica Moreno was the best and found me a really good rate for my new car!!!! Thank you so much!"
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Eliza

June 17, 2026

5 out of 5 rating by Eliza
"Vivian provides great service and is always professional and helpful. I highly recommend Vivian and the team at John McAfee State Farm for anyone looking for a great insurance experience."
We responded:
"Thank you Eliza. The entire team loves working with you and we appreciate your kind words. "
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Angie Hopper

June 16, 2026

5 out of 5 rating by Angie Hopper
"John was great at explaining all the aspects of our insurance coverage and he answered all of our questions thoroughly. He and his team are friendly and easy to reach. I highly recommend his services."
We responded:
"Thank you Angie! I’m glad we are here to help with all of your insurance needs. "
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Daniela Z.

June 12, 2026

5 out of 5 rating by Daniela Z.
"Vivian was a pleasure to work with. She was professional, responsive, and kept me informed throughout the process. I appreciated her proactive communication and willingness to answer my questions. Thank you, Vivian, for making everything go smoothly!"
We responded:
"Thank you Daniela! I’ll be sure to share your kind words with Vivian. "
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Chrisd

June 11, 2026

5 out of 5 rating by Chrisd
"Recently changed my agent from Las Vegas to the John McFee Office. Vivian has been a huge help to not only myself but to my family on regarding my insurance policy I have been a State Farm client for 20+ years as well as my family. Vivian has taken the time and the patience to assist with all of our insurance needs. Auto home as well as looking into updating our life insurance policy. What a great move that I have made for current and future thank you Vivian and the McFee Team"
We responded:
"Thank you for the great review. Welcome to our office!"
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Barb Taddeo

June 5, 2026

5 out of 5 rating by Barb Taddeo
"I have been with John and Vivian for numerous years. Vivian is the one in the office I deal with all of the time. She is a knowledge/ caring person who knows the insurance business. Five stars to her."
We responded:
"Thanks Barb! We love having customers we really get to know. I’m so glad you and Viv have such a great working relationship. Thank you for your business. "
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Rick Duty

June 2, 2026

5 out of 5 rating by Rick Duty
"I have been with John for many years. Vivian is always on top of things and does a fabulous job!"
We responded:
"Thank you for the years of loyalty as a valued customer. I’m so glad we’ve been able to help with your insurance needs over the years. I’ll pass on your kind words to Vivian as well. "
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Shelli Keck

April 16, 2026

5 out of 5 rating by Shelli Keck
"John McAfee and his team are knowledgeable, thoughtful, available, professional, and most pleasant to deal with. A terrific insurance agency."
We responded:
"Thank you Shelli! Working with amazing customers like you makes our day! Thank you for the confidence you’ve placed in me and my team. "
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Hector Macedo

April 16, 2026

5 out of 5 rating by Hector Macedo
"John’s the greatest !!!! He dose our house oand our cars !!"
We responded:
"Thank you Hector! Helping your family with home, auto, life and liability insurance is pleasure!"
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BeatriceG

April 14, 2026

5 out of 5 rating by BeatriceG
"Vivian, the Accounts Manager, is always friendly, helpful and efficient."
We responded:
"Thank you Beatrice! We appreciate long term clients like you!"
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Thuyvu Ho

April 13, 2026

5 out of 5 rating by Thuyvu Ho
"Viv was wonderful! Straight and to the point, helpful, quick and responsive, and really showed she cared. I highly recommend John McAfee for not only insurance, but also for financial services, such as my retirement needs too - he could look over portfolios and make sure your goals are met."
We responded:
"Thank you Thuyvo! Viv is always happy to help. Happy to assist with both insurance and financial services conversations as you know! I appreciate your confidence. "
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Adam Alston

April 4, 2026

5 out of 5 rating by Adam Alston
"Vivian is an outstanding person to work with and appreciate everything she does over at Statefarm w/ John McAfee!"
We responded:
"I’m so glad to hear Vivian is getting the job done for you. Thank you for your trust in our office!"
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Jenifer Gardella

April 1, 2026

5 out of 5 rating by Jenifer Gardella
"Vivian at John's office is the best! Could not ask for faster or more helpful service."
We responded:
"Thank you Jenifer! I’m so glad Vivian has been able to assist with the planning conversation. "
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George Soler

March 18, 2026

5 out of 5 rating by George Soler
"Was able to provide me a discount despite removing one car from the multi car insurance program"
We responded:
"Thanks George! I’m glad to know my team found a way to save you premium dollars with our discount double check. Thank you for letting us help with your Auto Insurance!"
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Pete Hayden

March 13, 2026

5 out of 5 rating by Pete Hayden
"Always helpful and always responsive John and his office has been extremely courteous and effective with my insurance needs."
We responded:
"Thank you Pete! We enjoy working with amazing clients and fostering long time relationships. Thank you for letting us satisfy your instance needs. "
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Geordy Henderson

March 5, 2026

5 out of 5 rating by Geordy Henderson
"Vivian and John have been very attentive to my family's insurance needs as well as responsive to specific issues and situations that have arisen!"
We responded:
"Thank you Geordy! I’m so glad we’ve been able to help your family with all of your insurance needs!"