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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


September 8, 2023

5  out of  5 rating by Darlene
"Thanks Vivian - terrific help as always!"

Brian Domitilli

August 16, 2023

5  out of  5 rating by Brian Domitilli
"I was going California to Kentucky on July 21st when I wrecked in Flagstaff AZ. I was not at fault. Vivian was incredible in the process over a few weeks at keeping me safe and sane! She's the best!!!"

Brad Stirn

July 28, 2023

5  out of  5 rating by Brad Stirn
"Working with John McAfee and his staff has been a delight! They bailed me out when AIG decided to leave the state of California which left me hanging out there with only a few weeks to secure required insurance. They did a great job solving the problem! Recently, I had to file a claim for a vehicle accident which I hadn't done in decades. Vivian on John's staff was extremely helpful to me not only in confirming that the filing of the claim would not raise my premiums for that policy, but also quickly transferring me to the State Farm Claims Dept. which provided a claim number and sent an assignment for the claim to my body shop of preference. I can't recommend John McAfee and his staff more highly!"

Serena Marini

July 28, 2023

5  out of  5 rating by Serena Marini
"Elise Alcantara at John McAfee has helped me with renters insurance for the past few years. I generally detest administrative tasks such as this, but she makes the process so simple and professional that it feels almost effortless. Will undoubtedly come back to her for insurance in the future."

Michael McPherson

July 26, 2023

4  out of  5 rating by Michael McPherson
"I have had good experience with this firm, and particularly employees Vivian Bell and Imelda"

May Wong

July 14, 2023

5  out of  5 rating by May Wong
"I have been with Johns group since 1992...Vivian Bell is my favorite agent! But the entire office goes the extra mile, always ...if you want to be in good hands go with Johns office 👍💪❤️"

Bill Dailey

June 10, 2023

5  out of  5 rating by Bill Dailey
"We have used John McAfee, State Farm for all our insurance needs for over ten years. John and his staff have always been responsive to our needs and changing life requirements. Whenever there is an issue that needs to be addressed John and/or his staff respond immediately.. Shoutout to Vivian who just last week helped resolve a billing question."

Tricia Dolkas

May 24, 2023

5  out of  5 rating by Tricia Dolkas
"I moved to John McAfee's team 2 years ago after a bad experience with another agent with another firm. And I couldn't be happier! I just had a claim (theft from car). Lana Johnson and Vivian Bell in the office were FANTASTIC.. Always available, excellent and punctual follow-thru and great communication. The claim was settled within 9 days! I am very happy to be with John's team at State Farm."

Kevin Hatch

April 14, 2023

5  out of  5 rating by Kevin Hatch
"Aimee Martin in John McAfee's State Farm office was really super helpful in getting me a wealth of information on premiums across numerous car models that I had been cross shopping. The information was extremely helpful in guiding my decision and Aimee was fast, efficient and effective at getting it for me. She was a joy to work with. Truly a breath of fresh air in a world I thought had completely foresaken the concept of customer service."

Ronald Pruitt

March 28, 2023

5  out of  5 rating by Ronald Pruitt
"Aimee Martin @ John McAfee’s StateFarm insurance agency has been an amazing resource for all my insurance needs for many years. She consistently provides outstanding support and prompt follow through on all matters, truly a pleasure to work with!!"

Rudy Torres

March 27, 2023

5  out of  5 rating by Rudy Torres
"Thank you Aimee for your quick response to my questions, and for following through to make sure you were aware of what route we were going to take when the wind knocked out fence down. John has always had a great team to work with. Sincerely, Rudy"

josh amooi

March 25, 2023

5  out of  5 rating by josh amooi
"Extremely courteous and highly responsive to all properties insurance need which is very comforting ."

Leslie Fiering

March 24, 2023

5  out of  5 rating by Leslie Fiering
"The combination of State Farm and Vivian Bell in John McAfee's office has made handling insurance matters really easy - especially since Vivian is so attentive to details!!"

Kim B.

March 24, 2023

5  out of  5 rating by Kim B.
"Vivian B. has been my "GO TO" person in this office for a few years. She is experienced, knowledgeable, responds quickly and can be relied upon for follow through. So glad she is part of this team."

Betty Branlund

March 13, 2023

5  out of  5 rating by Betty Branlund
"We find John McAfee to be very knowledgeable about all aspects of our insurance needs. He has a great staff, particularly Vivian who quickly and efficiently responds to questions and requests. When I call into or visit the office we feel that they know us and the details of our needs. We also had a recent request for a window crack, State Farm was quick to respond with the process for getting that repair."

S. Gee

March 7, 2023

5  out of  5 rating by S. Gee
"Agency is very professional and knowledgable. Broker and agents are exceptionally customer service oriented. They will not sell insurance you don’t need and always customized insurance to your life style to help minimize risk. Have been with this agency for 25+ years."

Diane Hartje

February 20, 2023

5  out of  5 rating by Diane Hartje
"Spoke with Vivian. She’s very knowledgeable and kind. And always on the ball. Helped me adjust My new mileages for my vehicles. Thanks Vivian"

Joanna Curry

February 17, 2023

5  out of  5 rating by Joanna Curry
"Vivian has given us exceptional customer service and is always available to answer our questions, I highly recommend her expertise for your insurance needs."

Candy H

February 6, 2023

5  out of  5 rating by Candy H
"My family and I have had State Farm Insurance since I was a teen driving, Been with John McAfee and his staff since he became agent at his office. The staff has always been helpful and able to walk me through all my insurance needs. If you want personal experience with an insurance company and honesty, This State Farm office is the one..."

Darren Wallace

January 11, 2023

5  out of  5 rating by Darren Wallace
"This office, Vivian in particular, has been extremely helpful, responsive and wonderful to work with. I just moved several of my other clients' policies to this office b/c this office is so much better to work with"

Karen Doty

December 2, 2022

5  out of  5 rating by Karen Doty
"I feel a total sense of trust and reliability working with John and his staff. I lost my husband about a year ago and John was right there to help me and answer any insurance questions I had. He has kept in touch over this year and always being kind and professional."

John Hasty

November 1, 2022

5  out of  5 rating by John Hasty
"Five Stars: yes! I've never had service like John provides. He is a great communicator and truly is looking out for all of his clients: I will remain his client as long as he's in business!!! A very happy man!"

Alexa Smith

October 21, 2022

5  out of  5 rating by Alexa Smith
"We have been policyholders with John McAfee‘s office for many years and are so thankful for their exemplary customer service! John has helped us with retirement planning, life, auto, home, and boat. We trust John to look out for our best interests. Vivian is always so positive and thorough. They make a great team!"

Frank Rosenblum

September 30, 2022

5  out of  5 rating by Frank Rosenblum
"Best insurance agent I've ever worked with. Always looking out for my best interest."


September 21, 2022

5  out of  5 rating by calvinyh
"John and his team are extremely responsive and will actively work with you to make sure you're a satisfied client. Kudos to Vivian who helped me craft a new homeowners policy that more appropriately reflected my needs."