State Farm® Insurance Agent John McAfee
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Barb Taddeo
February 10, 2026
"I have been with John and Vivian for numerous years. Vivian is the one in the office I deal with all of the time. She is a knowledge/ caring person who knows the insurance business. Five stars to her."
"Thanks Barb! We love having customers we really get to know. I’m so glad you and Viv have such a great working relationship. Thank you for your business. "
Ron Long
February 4, 2026
"John and his staff are always very comprehensive and complete. Vivian is especially an exceptional account agent. We have been with John's firm for 18 years in CA. Highly recommend this business to anyone needing excellent insurance and personal attention."
"Thank you Ron! I’m so glad to hear we have delivered on the promise of providing a positive home and auto insurance experience. I’ll be sure to share your kind worlds with Vivian as well! Thank you for the trust you’ve placed in us all of these years. "
Mark Stefik
February 4, 2026
"Over many years -- John and his team have always been helpful in getting the insurance we need and taking care when anything goes wrong. We strongly recommend them."
"Thank you Mark! We love helping you with your Auto, Fire and Life Insurance! "
Jeanette Modena
January 29, 2026
"I have insured with State farm for more than 30yrs. Vivian, who runs the office is efficient, knowledgeable and always friendly. She is always willing to take the time to get your issue resolved. She is quite an asset to their office. Its a great company with great employee's."
"Thank you Jeannette! Viv really is amazing. I’m so glad she has been there to help with your coverage needs. "
Glenn Reid
January 29, 2026
"John McAfee has been my agent for a very long time, and everything about working with his office is great. We have several auto policies, home, and life insurance. My main point of contact is generally Vivian Bell, who is always extremely responsive and helpful."
"Thank you for being a long time customer. I’m happy to hear that the office - particularly Vivian - is hitting the mark. "
Tommy Elliott
January 28, 2026
"Vivian on John's team is a rockstar. She is invested in me getting the best possible deal and she does. We do everything through Viv and its just great."
"Thank you Tommy! So glad to hear that Vivian’s level of service is so great! Thank you for letting us help with your auto and home insurance!"
Kathy Gritsch
January 23, 2026
"Always a pleasure to work with Vivian. We have multiple polices with State Farm for over 20 years. She is well educated in the industry and has handled our questions promptly. She is thorough with her communication on completing our requests. Thank you Vivian!"
"Thank you for your kind words Kathy! Glad to hear our customer service is meeting your expectations. Thank you for years as a customer!"
nJabby
January 23, 2026
"Vivian is amazing. I recently bought a vintage truck and she quickly got it insured with the appropriate coverage. She is always fast, efficient and thorough!"
"Thanks Brett! I’m so glad Vivian was able to help with your auto insurance. Please let us know if we can help with anything else!"
John Farbstein
January 7, 2026
"Vivian Bell, John McAfee's assistant, provided excellent service regarding our Solar Panels!"
"Glad to hear that things are moving forward with the windshield repair and that Vivian was able to assist! Please let us know if we can help with anything else on your auto insurance. "
mahmoud ebrahim
December 15, 2025
"I started shopping around for insurance after my previous provider offered little to no support and left me feeling like I wasn’t truly taken care of—even though their motto says otherwise. From the moment I called in, Lana completely changed that experience for me. She went above and beyond to make sure every question and concern I had was addressed with patience, clarity, and genuine respect. What really stood out was how natural and welcoming the conversation felt. It didn’t feel like a sales call at all—it felt more like talking to a neighbor who truly wanted to help while making sure everything that needed to be handled was done right. Lana made me feel confident, supported, and valued as a customer. This is the kind of service that builds real trust, and I’m grateful for the care and attention she provided. If you are considering switching to State Farm just have a quick chat with Lana she will make you feel like your part of the family. Thank you again ps I don’t say this often but she deserves a bonus or a few days off with pay. :)"
"Hi Mahmoud - thank you for sharing your experience with Lana. She really is amazing. I’m glad we are able to help with your Auto Insurance and let us know if we can help with anything else. "
Martha R
November 21, 2025
"John has been our insurance agent for many, many years now, and he, and his team, especially with my many interactions with Vivian, have continually provided the most excellent customer service.. always available, super responsive, beyond helpful!! .. We highly recommend them for all your insurance needs."
"Thank you Martha! I’m so glad we are there for you and can help with all of your auto, home and liability insurance needs! Vivian - as always - prides herself on great service and I appreciate you letting me know so delivers!"
Steve Kaufman
November 21, 2025
"We've worked with John for a number of years, and have always been very happy with the service and the support we've received from him and from Vivian. Most recently we contacted Vivian to help us with coverage on a new home. Vivian introduced us to Lana Johnson in John's office, and we are so grateful to now be working with Lana. Lana is our account manager, and she's been a pleasure to work with as she manages this process with us. We're purchasing a home, and she completely understands the escrow requirements, and all that needs to be done to keep these tight timelines. Thank you Lana, Vivian and John for being there for us. We highly recommend Lana, and the rest of the team - you will not be disappointed!"
"Thank you Steve and congratulations on the new home! Lana takes great pride in helping people through the home purchase process and it’s great to know the things went well for your new home. Thank you for putting your trust in us. "
Lisa Susnow
November 20, 2025
"John Mcaffe Is an excellent insurance agent that holds a higher standard than most. He is always professional and always makes sure to respond in a timely manner when in need of assistance. His assistant Vivian is as excellent as well. She’s always cheerful and funny and she too will get information out to you timely manner when needed."
"Thank you Lisa! I appreciate your trust in my office. I’ll be sure to let Vivian know your level of satisfaction with her service. "
Wendy Wood
November 7, 2025
"I have worked with John and his team now for many years. Vivian Bell has been extremely helpful, personable and extremely responsive. Highly recommend!"
"Thank you Wendy! I’m so glad we’ve been able to help with your auto and other insurance coverage. Vivian sure enjoys helping keep everything in order. "
Dicey Ce
November 5, 2025
"Highly recommend!! Account Manager James Mitchel is in the office, and is very knowledgeable, informative and helpful. His pleasant responsiveness and answers to questions is reassuring, and makes complex insurance easier to navigate. Thank you very much!"
"Thank you so much for the nice review. We are happy that we can help you with your home and auto insurance. James delivers quality service across the board and I’m glad he was able to assist!"
Ali Mani
November 5, 2025
"Vivian was extremely helpful and patient when I needed a new policy and reached out to her with a short notice few days before my existing policy expired."
"So glad Vivian was able to help you in a hurry! We really appreciate the kind words and I’ll share your review with Vivian. Thank you for your business!"
Mike Franceschi
November 2, 2025
"Vivian is always there to help very detailed suggest good things to you gives you value and proper coverage quick to respond up be personality to help you with all your insurance needs she's a wonderful and viable employee of State farm I think"
"Mike - thank you for letting us assist with your car insurance. Everyone here prides themselves on delivering great customer service and I'm happy to hear Vivian is meeting your expectations. Thank you for being a long-time customer!"
Barbara Vetter
October 24, 2025
"Vivian has been very helpful, responsive and knowledgeable over the years. Most recently she assisted us in getting a claim submitted and processed in an efficient and timely manner."
"Thank you Barbara! I’ll let Vivian know you sent her a review. I’m glad to hear she was able to get your auto insurance claim moving forward. We’re here to help if anything more is needed. "
Tammy Artim
October 20, 2025
"I highly recommend State Farm Insurance. Vivian helped us review and update our home insurance policy. She was very thorough, helped us explore various options and answered all of our questions. We are very happy with the final result!"
"Thank you Tammy for trusting us to insure your home and earthquake policies. Please let us know if we can assist with anything else!"
Cindy Crowe-Urgo
September 30, 2025
"We have been with John McAfee's office for many years. John and his staff have always been extremely responsive and easy to work with. They also helped our family through a difficult loss of a family member. I highly recommend them. Vivian is the best!"
"Thank you Cindy! I’m so glad we are able to help with your home and auto insurance. Being there for long term customers when they need us is a key to the service we provide. Please let me know if we can help with anything else!"
Gabriela Moreno
September 12, 2025
"James was extremely professional and helpful with my questions regarding my auto insurance. His exceptional service is a large reason as to why I stay with State Farm."
"Thank you for the amazing review for James! I’m so glad to hear he was able to assist with your auto insurance. Thank you for placing your trust in us!"
Ray Vassallo
August 13, 2025
"Can’t say enough about Viv. The absolute best when it comes to customer service. Viv sets the standard on how to take care of her customers. Like family."
"Thank you Ray! I’m glad Vivian is meeting your expectation with her service level. We consider our customers family and I’m happy to hear that so coming through!"
Chuck H
July 24, 2025
"I have been insured through John's office for decades and have always been greatly satisfied with their advice and coverage. Most recently Vivian in the office helped me with two claims, and she provided excellent advice and tenaciously worked with claims agents to timely reimburse me for the losses. The office has also to a person been quite responsive and effective. I recommend them heartily to anyone looking for insurance coverage."
"I am so happy to hear that Vivian was able to assist you through the claim process. In a world where “apps” and automation seem to rule, we are here to provide quality customer service. Thank you for being a long term and loyal customer!"
Kirstin Freitas
July 15, 2025
"I've been a client of John McAfee's office for many years. The staff is always helpful and thorough. Every time I reach out to them they are always willing to answer my questions. Vivian Harrison is fantastic."
"Thank you Kristin! I’m so glad Vivian was able to assist. Having long term clients and meeting their insurance needs is a source of pride for the office. We appreciate your business!"
Tom Greene
July 9, 2025
"Very fast and responsive service with good policy prices. Vivian and James were particularly helpful in getting issues resolved. Vivian was also helpful when I bought a new home and needed insurance with a different carrier - she clearly went above and beyond!"
"Thank you Tom for the kind words - while I hope you never have to file a claim we are here to help if something bad happens. Thank you for your business!"